April 04, 2019

6 Steps To Improve Your Website, Content And Campaigns All At Once

by Stijn Hendrikse

When a small software company starts to get their story straight, the foundation is going to make all the different. Here’s my proven 6 step approach. You can do all these in a few days if you focus. And it will really have impact.

1.  Involve the Team - Your small team should help you with input. Here’s a very simple survey to quickly get the complete team’s input on branding, messaging and positioning.

2.  Get close to the Customers - One more quick survey, now laser focused on the sales team, CEO and other customer facing roles. This is about uncovering what we hear and learn as we interact with prospects and customers.

3.  Talk with Customers – Make sure to talk to a few customers. Simple 45 min zoom calls are enough. Here is a simple guide with questions to guide your conversation to get great input for messaging, positioning and probably a few quotes.

4.  Document the Journey – Write down the questions your prospects and customers are asking as they try to find solutions, compare alternatives, and make up their minds as to give you their money or buy more from you. What questions do they need answers to, if they need to consider us, select us and stay with us. Here are content types to consider to help your audience along the journey.

5.  Build a Messaging Framework – Here is a template. Let’s start filling it in with the input from the previous 4.

6.  Complete a Content Plan – Now turn all the above into the content you need to drive awareness, conversion, credibility and customer wins. Use the insights to create your pitch deck, intro email, website content, on-boarding emails, webinars, blogs, white-papers, videos and customer testimonials that are meaning-full and will have impact. Here is a content calendar template to capture your plan. Here are the various types  you need.

After you’ve done these 6 things, you’re ready to either hire or contract your first Content Marketer.

Stijn Hendrikse

After 15 years of experience in the Software Marketing Industry, Stijn adopted the SaaS model to launch Kalungi, a SaaS Chief Marketing Officer blog where he shares best practices. This supports his work as a CMO Consultant with Chief Outsiders.

Related posts

53 Ways To Amplify Your Content

When a small software company starts to get their story straight, the foundation is going to make all the different. Here’s my proven 6 step approach. You can do all these in a few days if you focus....

Don't Forget To Check The Trademark Database

When a small software company starts to get their story straight, the foundation is going to make all the different. Here’s my proven 6 step approach. You can do all these in a few days if you focus....

Driving Writer Research Based On Keyword Focus

When a small software company starts to get their story straight, the foundation is going to make all the different. Here’s my proven 6 step approach. You can do all these in a few days if you focus....