ABM guide to lead grading: Your new SaaS lead scoring system
Discover a full-proof SaaS lead scoring system for your B2B SaaS company to leverage as part of your ABM strategy.
Welcome Read
Google Ads Quality Score is the most underrated lever sitting inside your account, and most advertisers treat it like a report card nobody reads. That's a mistake. Your Quality Score directly determines what you pay per click through the Ad Rank formula, which means two advertisers bidding on the exact same keyword, in the exact same auction, can pay very different prices for the identical position. One of them is getting a discount. The other is subsidizing it. If you've never opened your Quality Score column, or you only glance at it once a quarter, you're leaving money in an auction you don't have to lose. Here's what actually builds the score, how it turns into cheaper clicks, and what to fix first.
Quality Score is built from three components, and Google rates each one as above average, average, or below average compared to other advertisers whose ads showed for the exact same search over the last 90 days. The first is expected click-through rate, which estimates how likely your ad is to get clicked when it's shown for a given keyword, independent of position. The second is ad relevance, which measures how closely your ad's message actually matches what someone searching that term is looking for. The third, and the one most teams under-invest in, is landing page experience: how relevant and useful the page behind your ad actually is once someone clicks.
Each component pulls different weight. Research reverse-engineering Google's scoring has found that expected CTR and landing page experience each carry roughly twice the impact of ad relevance on your final score. That's worth sitting with. A lot of advertisers spend hours tweaking ad copy for relevance while the landing page, the thing carrying the most weight alongside CTR, never gets touched.
Google doesn't rank ads purely by who bids the most. Ad Rank is closer to your bid multiplied by your Quality Score, along with a few additional factors like ad extensions and auction context that Google doesn't fully disclose. What matters for your budget is what happens next: your actual cost per click is calculated based on the Ad Rank of the advertiser directly below you, divided by your own Quality Score, plus a small increment. That formula means every point you add to your Quality Score is a compounding discount at the same position. You're not paying less because you asked nicely. You're paying less because Google's own math rewards relevance over raw bid size.
This is why two advertisers can occupy the same ad position and pay meaningfully different amounts per click. The one with the higher Quality Score is effectively winning the auction more efficiently, spending less to hold the same spot the other advertiser is paying a premium for.
Start with expected CTR. Tight ad groups built around a small cluster of closely related keywords, rather than broad groups spanning dozens of loosely connected terms, let you write ad copy that speaks directly to the search instead of something generic enough to cover everything. Use the keyword in your headline where it fits naturally, and lean on ad extensions like sitelinks and callouts, since they give people more reasons to click and Google factors expected engagement from extensions into the score.
Ad relevance follows the same logic. If your keyword list and your ad copy have drifted apart, so a keyword sits in an ad group whose headline doesn't actually reference it, that mismatch shows up directly in your relevance rating. Split loosely related keywords into their own tighter ad groups with dedicated copy instead of stretching one ad to cover all of them.
Landing page experience is where most of the easy wins are hiding, because it's the component teams are least likely to touch after a campaign launches. Match your page content to the keyword and the ad that sent someone there. If you're running ads against several distinct keyword themes, build a dedicated landing page for each theme instead of sending every click to the same general page.
Page speed matters more than most advertisers assume. Compress images, minify scripts, and put the page behind a CDN if it isn't already. Confirm the page is genuinely mobile-friendly, not just responsive in theory, since more than half of ad traffic now arrives on a phone. And make sure the page runs on HTTPS. It's a small technical fix, but a page still running without it can drag down landing page experience immediately, and it's usually a same-day fix once someone notices it.
The most common mistake is treating Quality Score as a fixed trait of a keyword instead of something actively being managed. Teams check the number once, decide a keyword is "just expensive," and move budget elsewhere instead of asking why the score is low in the first place. The other version of this mistake is optimizing bids and budgets for weeks while the landing page behind the ad never gets touched, even though it's one of the two heaviest-weighted components in the entire score.
Both mistakes come from the same place: treating cost per click as purely a bidding problem when it's actually a relevance problem wearing a bidding costume. Raise the relevance, and the bidding problem shrinks on its own.
Open your Google Ads account this week and sort your keywords by Quality Score instead of by spend. Pick your lowest-scoring keyword that's still getting meaningful volume, and check its landing page experience status first, since that's usually the fastest fix available. If it's below average, look at whether the page actually matches the keyword's intent, how fast it loads, and whether it's fully mobile-friendly with HTTPS in place.
You don't need to touch your bids to start winning cheaper clicks. You need to give Google a reason to trust that your ad and your page are actually worth showing. What's your lowest Quality Score right now, and have you actually looked at why?
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