BSMS 90 - Syntropy: Marketing's new mandate in the age of AI

 

Is AI making your marketing sharper—or just noisier?

AI has supercharged how fast we can create. Blogs, campaigns, designs—what once took weeks now takes hours. But speed comes with a catch. When everything is generated faster and in higher volume, clarity often gets lost. Signal turns into noise. The real message gets buried.

In Episode 89 of B2B SaaS Marketing Snacks, host Brian Graf and Kalungi founder Stijn Hendrikse break down a key idea from Stijn’s new book Syntropy: why AI accelerates entropy in marketing, and how modern teams can counteract it by becoming creators of syntropy—clarity, meaning, and signal that cuts through.

You’ll hear what this shift means for marketers at every level, and why the skills that matter most today aren’t technical execution, but judgment, storytelling, and the ability to translate raw data into insight.

Critical topics in this episode

• Entropy vs Syntropy: Why AI often multiplies noise instead of clarity, and what marketers can do about it.

• The new marketing roles: From the Syntropic Sculptor (designer) to the Syntropic Scribe (writer), and why their value now lies beyond rule-following.

• The STOP method: A practical way to Standardize, Templatize, Optimize, and Productize marketing work.

• The future CMO: Why the “Syntropy Navigator” becomes the most important role in an AI-enabled marketing team.

• Career resilience: How marketers can stay relevant by doubling down on the human skills AI can’t replace.

By the end, you’ll have a sharper lens on AI’s role in marketing: a powerful accelerator, but one that needs human judgment to stay on course.

Resources shared in this episode:

Since 2020, The B2B SaaS Marketing Snacks Podcast has offered software company founders, investors and leadership a fresh source of insights into building a complete and efficient engine for growth.

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Visit Kalungi.com to learn more about growing your B2B SaaS company.