B2B SaaS ABM strategy: 5 steps to personalization
In the world of account-based marketing, strategy is everything. Learn about segmentation and personalization and drive success for your outreach...
Cris S. Cubero
Usually founders evaluate marketing by looking at outcomes: pipeline, conversion rates, CAC, lead volume, and revenue contribution. These are important, but they only answer the question “Is marketing performing?”
They do not answer the more fundamental question: “Is marketing even set up to work?”
For companies growing into PMF, this distinction becomes critical. Many founders feel they are investing in marketing without seeing reliable progress, and they often attribute that frustration to weak execution or insufficient creativity.
But in many cases, the real issue sits much deeper.
The marketing engine itself is incomplete. Essential components are missing or misaligned. The system has never been structurally prepared to produce consistent outcomes, which means performance issues were predictable long before any campaign went live.
This is why an evaluation that assesses not performance but readiness is needed. And the encouraging part is that this evaluation does not require a detailed audit or any special marketing knowledge.
If you know what to look for, you can understand the structural health of your marketing function on a single page.
The earlier your company is in its growth journey, the more important foundational clarity becomes.
You do not need a 40-page document mapping channels and keyword strategies. You need to confirm that the core elements of marketing exist and function together in a coherent way.
Without them, no tactic or hire—regardless of experience—can meaningfully change your trajectory.
A one-page audit is effective because it forces focus. It strips marketing down to the essentials and gives you a simple, binary view of whether the system is prepared to support performance.
If something is missing, the work of your marketing team will always feel harder than it should, and results will always feel inconsistent.
The purpose of this audit is not to replace a full strategy. It is to determine whether a strategy can work at all.
Here’s everything a founder needs to evaluate marketing readiness in a single, straightforward framework.
No nuance is required. Each item either exists or it doesn’t. Each gap creates drag, misalignment, or unpredictability downstream.
If any of the following are missing, your marketing engine is not yet ready to perform.
Do you have a complete view of the buyer journey from first touch to closed-won?
A functioning system tracks where leads come from, how they progress, and where they drop off. If you cannot see the funnel end-to-end, you cannot diagnose it. Performance issues will remain ambiguous, and marketing decisions will be based on assumptions rather than evidence.
Has your team documented who you sell to and why they buy?
This includes a clear ICP, personas rooted in real behavior, and a TAM/SAM/SOM view that guides focus. Without this foundation, marketing and sales inevitably drift. Messaging becomes inconsistent, and campaigns lose relevance.
Do you review marketing through a dashboard tied to revenue, not activity?
Founders should see pipeline contribution, conversion rates, and cost per opportunity—not pageviews and impressions. If your dashboard cannot explain how marketing influences revenue, it cannot guide decisions.
Is there a simple strategy that governs what content your team creates and why?
This does not need to be elaborate. It only needs to give your team a direction—prioritized topics, clear themes, and content that addresses the top, middle, and bottom of the funnel. Without this, content becomes reactive and disconnected from real demand.
Are you present where purchasing intent actually appears?
This includes paid search for your core keywords and remarketing to known visitors. Many founders underestimate how often buyers look for solutions directly; if you’re not visible in these moments, competitors absorb demand you helped create.
Do you have customers willing to be used as proof points?
Testimonials, case studies, and third-party reviews signal credibility. Without them, marketing must compensate with messaging alone, which is far less persuasive.
Does your website clearly communicate what you do, for whom, and why it matters?
Prospects should understand your value within seconds. Slow load times, unclear messaging, or confusing navigation place unnecessary strain on the rest of your funnel.
Do marketing and sales operate from the same definitions and handoffs?
Shared SLAs, consistent follow-up standards, and a unified narrative prevent internal friction and create a coherent buyer experience.
Are the systems and workflows in place to execute consistently?
This includes CRM hygiene, functioning automation, accurate data, and reliable lead routing. Broken infrastructure breaks everything built on top of it.
If you can confidently mark “yes” across all nine categories, marketing is structurally ready, and performance discussions become meaningful.
If two or three areas are missing, the priority is architectural repair. If many are missing, you are not dealing with a performance issue—you are dealing with a system issue.
No marketer, however capable, can overcome the absence of structural readiness.
Individually, these elements may look small. Taken together, they define whether marketing can operate as an accountable, measurable, and predictable function.
Without them, your team works harder than necessary, decisions are made with limited visibility, and campaigns operate without the context required to succeed.
This is the root cause of the “busy but underperforming” dynamic many founders experience. The team is active, but the system is incomplete. Effort accumulates, but impact does not.
A one-page audit makes the underlying issue visible. It allows you to separate structural gaps from execution gaps and gives you a clear sequence for strengthening the function before scaling it.
This framework creates a more productive working relationship because it sets expectations around what must exist before marketing is evaluated on results.
Instead of debating tactics, you and your marketing partner can align on the structural work required to support performance.
It also shortens the feedback loop. Rather than waiting a quarter to discover foundational issues, you can identify them upfront and allocate your first 90 days to resolving them.
When these fundamentals are in place, marketing becomes easier to manage. You gain visibility, alignment, and predictability—qualities essential for scaling beyond $5M+ ARR.
If you want support walking through this audit or you’d like an experienced perspective on whether your marketing engine is structurally prepared to deliver consistent results, the Kalungi team is here to help.
We work with PMF SaaS companies in the $5M+ ARR range to build the operating foundation that makes growth predictable and measurable.
If you’d like to explore whether we’re a fit, you can reach out for a brief discovery call. We’ll review your current setup, highlight the gaps that matter most, and outline the sequence your team should follow to get your system ready—whether we partner together or not.
Whenever you’re ready, we’re here.
In the world of account-based marketing, strategy is everything. Learn about segmentation and personalization and drive success for your outreach...
Developing your pricing strategy for SaaS products is one of the most strategic activities of the SaaS Chief Marketing Officer. Learn about our SaaS...
Social e-commerces will explode in the next for years. Here is why your B2B company needs a strong social selling strategy to stay on TOP.